Designing Copy for Discovery and Delight
Create plainspoken explainers: linen versus performance velvet, oak versus ash, bench versus chairs for tight spaces. Clear trade-offs build trust, making customers more confident and less likely to second-guess.
Designing Copy for Discovery and Delight
Write hints that calm friction: Rotate to see stitching detail, Tap to change leg finish, Step back two feet for scale. Small lines make new tools feel intuitive and surprisingly human.